How Do I Cancel My Subscription? – Support

At Sipology, you’re always in control of your subscriptions. You can cancel any product subscription at any time — there are no cancellation fees.

Follow the steps below to cancel your subscription quickly and easily.

Option 1: Cancel Through Your Online Account (Fastest Method)

Go to www.sipology.com (US) or www.sipology.ca (Canada)
Click Account (top-right corner) Enter your email and password
Go to My Upcoming Shipments
Click on Manage Subscriptions
Select the product subscription you wish to cancel
Click Cancel Subscription
Confirm your cancellation

You will receive an email confirming that your subscription has been cancelled.

Important Timing Note

If your subscription renewal has already been processed:

The current order may still ship.
The cancellation will apply to future shipments.

If you believe your order was processed in error, please contact us immediately at support@sipology.com and include your order number.

Option 2: Need Help?

If you’re unable to access your account, we’re happy to help.

Please email our Support Team with:

Your full name
The email address on your account
The product you wish to cancel

We’ll take care of it for you as quickly as possible.

Can I Pause Instead of Cancel?

Yes! You can also:

Skip a shipment
Change your delivery date
Adjust product quantity

Simply follow the same steps inside your Subscriptions section.

Refund Policy

Subscription cancellations apply to future orders. Orders already processed follow our standard refund policy.

If you have any questions, we’re here to help.

Thank you for being part of the Sipology community 💚